Shipping & Returns

Shipping and Return Policy

Shipping Policy:

We have worked with FedEx over the years to get our customers the lowest possible shipping rates for both ground and expedited shipping methods. All of our shipping rates are pulled through a live rate calculation system directly from FedEx’s servers - High-Tech Battery Solutions does not add anything to the rate pulled from our FedEx account, what we get charged the customer gets charged.

All orders placed before 2 P.M. EST Monday through Friday will get shipped out the same day they are received unless otherwise state on the product page.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

Return Policy:

We will accept returned items that have been purchased directly through High-Tech Battery Solutions, Inc. that fall within 30 days time of delivery. All customers looking to return a product must have Return Authorization Form issued to them from a High-Tech Battery Solutions, Inc. staff member. Items that are returned without the correct documentation are not guaranteed a refund.

The customer is to ship the item back to High-Tech Battery Solutions, Inc. at their own expense using a delivery service of their choice. Once the product arrives at our facility it will be inspected to ensure the quality, both in terms of performance and physical appearance (can’t take back a beat up item). Once the product has been confirmed to be in new condition, a refund will be issued for the price of the battery.